Dometic • AC and Ventilation

Dometic Fan-Tastic Vent 2

Official technical documentation and workshop diagnostics for Dometic Fan-Tastic Vent 2.

Technical Specifications

ElectricalInstaller supplies a 15 A fuse. Black wire = positive and fused, White wire = negative or ground.
Gas Or PressureNot applicable
Capacities DimensionsNight light mode up to 50 lm; Room light mode up to 1600 lm.

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningStep-by-Step DIY FixSuggested Actions
N/A
E1 Loss of communication with AC thermostat
Possible Cause: Communication failure between vent control board and AC thermostat.
Check wiring connections and clear error code by pressing and holding settings buttons simultaneously.DIY Safe
N/A
E2 Thermistor error – no connection / E3 Thermistor error – short circuit
Possible Cause: Faulty thermistor wiring, loose connection, or short circuit.
Inspect thermistor wiring and connections, replace if damaged.DIY Safe
N/A
E4 Bluetooth loss – remote / E5 Bluetooth loss – mobile application
Possible Cause: Wireless connection dropped or out of range.
Re-establish Bluetooth pairing mode by long pressing pairing buttons simultaneously.DIY Safe
N/A
E6 Rain sensor over – activation
Possible Cause: Rain sensor continuously triggered or shorted by moisture.
Inspect rain sensor surface, dry thoroughly, and test activation.DIY Safe
N/A
E7 High temperature at control board
Possible Cause: Control board overheating due to excessive ambient temperature or restricted airflow.
Ensure proper ventilation around the control unit and allow the unit to cool.DIY Safe
N/A
E8 Lift motor error – no current / E9 Lift motor overcurrent
Possible Cause: Dome mechanism is jammed, obstructed, or lift motor has electrical fault.
Check dome lid for physical obstructions or debris, clear track, and inspect motor current draw.DIY Safe
N/A
E10 Motion sensor failure
Possible Cause: Motion sensor hardware failure or obstruction (Platinum models).
Check sensor lens for dirt or blockage, reset unit power.DIY Safe
N/A
E11 Fan driver error / E15 Fan control error / E16 Fan overtemperature / E17 Fan locked motor / E18 Fan phase lost / E19 Fan communication error
Possible Cause: Fan motor failure, mechanical binding of fan blades, or electronic driver fault.
Inspect fan blades for physical blockage or binding. Clear error code or replace fan assembly if driver is faulty.DIY Check / Tech Fallback
N/A
E12 Fan critical overvoltage / E13 Fan overvoltage / E21 Overvoltage
Possible Cause: System supply voltage exceeds operating thresholds.
Check motorhome electrical system and converter output voltage.DIY Safe
N/A
E14 Fan undervoltage / E20 Undervoltage
Possible Cause: Low system voltage supply.
Check battery charge status and input power connections.DIY Safe