Dometic HBG / CE99 / MO / PI Series
Official technical documentation and workshop diagnostics for Dometic HBG / CE99 / MO / PI Series.
Technical Specifications
ElectricalConnection voltage 12 V DC (models with electronic ignition only), 1 A fuse
Gas Or PressureGas categories: I3B/P(30) (Propane G31 / Butane G30 at 30 mbar) and I3+ (Propane G31 at 37 mbar / Butane G30 at 28-30 mbar). Steel pipe Ø 8 x 1 mm gas-tight welded.
Capacities DimensionsVentilation openings cross-section minimum 150 cm². Burner S power: 1.0 kW (Injector 0.50 - 0.54 mm). Burner M power: 1.6 kW (Injector 0.65 mm). Burner L power: 1.8 kW (Injector 0.67 mm). Distance to range hood: min 650 mm.
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
N/A | No spark when spark ignition button is pressed. Possible Cause: Spark ignition is defective or gas supply valve is closed. | Ignite the burner manually and contact an authorized service agent for repair. Open the gas supply valve. | Professional Intervention Required |
N/A | Burner does not ignite. Spark ignition is working. Possible Cause: Burner ports are blocked, control knob not set correctly, or control knob not held down long enough. | Remove, clean and reinsert the burner. Turn the control knob to the desired position between Low flame and High flame. Press and hold the control knob for 5 s so that the flame safeguard can be activated. | DIY Safe |
N/A | Burner goes out when the control knob is released. Possible Cause: Faulty connection or defective flame safeguard. | Contact an authorized service agent for repair. | Professional Intervention Required |
N/A | Uneven flame pattern or slight flame lifting. Possible Cause: Burner ports are blocked. | Remove, clean and reinsert the burner. | DIY Safe |
N/A | At minimum flame setting, the flame is too high. Possible Cause: Incorrect setting of the regulator, gas supply pressure too high, or wrong injection valve installed. | Contact an authorized service agent for repair. | Professional Intervention Required |
N/A | At maximum flame setting, the flame is too low. Possible Cause: Incorrect setting of the regulator, gas supply pressure too low, wrong injection valve installed, or injector/gas supply tube obstructed. | Contact an authorized service agent for repair. | Professional Intervention Required |
N/A | Low heat, slow cooking. Possible Cause: Unsuitable cookware is used for the selected burners. | Use suitable cookware (S: 10-16 cm, M: 12-18 cm, L: 16-22 cm diameter). | DIY Safe |
N/A | Countertop surface or control knobs are overheating. Possible Cause: Cookware is not properly located on burner. | Ensure the cookware is centered on the burner. | DIY Safe |