Dometic • Rooflight

Dometic Heki2 de Luxe

Official technical documentation and workshop diagnostics for Heki2 de Luxe.

Technical Specifications

Operating Voltage12V DC
Power Consumption4 x 5W

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningStep-by-Step DIY FixSuggested Actions
N/A
The roof light does not close completely.
Possible Cause: Dirt between the glass and frame
Clean the window. Remove any leaves and twigs between the glass and frame.DIY Safe
N/A
The flyscreen or blackout roller blind cannot be moved.
Possible Cause: Dirt on the side guides
Clean the side guides.DIY Safe
N/A
The lighting does not work.
Possible Cause: The vehicle's power supply to the roof light is interrupted.
Check the power supply from the vehicle to the roof light. If the issue remains unresolved, contact an authorised service agent.DIY Check / Tech Fallback
N/A
The lighting does not work.
Possible Cause: One or more lamps are faulty.
Replace the lamps (12 V, 5 W). If the issue remains unresolved, contact an authorised service agent.DIY Check / Tech Fallback