The roof light does not close completely

Possible cause: Dirt between the glass and frame, or leaves/twigs lodged between them. Clean the window and remove any leaves and twigs between the glass and frame.

The flyscreen or blackout roller blind cannot be moved

Possible cause: Dirt on the side guides. Clean the side guides.

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Dometic • Roof Light / Claraboya

Dometic Heki 1

Official technical documentation and workshop diagnostics for Dometic Heki 1.

Technical Specifications

Gas Or PressureMaximum speed 100 km/h (up to 130 km/h with optional spoilers)

Capacities DimensionsRoof thicknesses: 27 mm up to 60 mm; Opening angle: approx. 70°

Master Troubleshooting & Diagnostics Matrix

Error Code / Indicator	Symptom / Meaning	Step-by-Step DIY Fix	Suggested Actions
`N/A`	The roof light does not close completely Possible Cause: Dirt between the glass and frame, or leaves/twigs lodged between them	Clean the window and remove any leaves and twigs between the glass and frame.	DIY Safe
`N/A`	The flyscreen or blackout roller blind cannot be moved Possible Cause: Dirt on the side guides	Clean the side guides.	DIY Safe