Dometic • Rooflights and Windows

Dometic S17G, S24G, S46G, S118G, ST198D

Official technical documentation and workshop diagnostics for MaCave.

Technical Specifications

Operating Voltage220-240V AC
Power Consumption85W - 160W
Fuse Ratings15 A
Dimensions CutoutS17G: 300 x min. 575 x 822-892 mm; S46G: 600 x min. 575 x 822-892 mm; S24G: min. 560 x min. 550 x 450 mm; S118G/ST198D: 600 x min. 575 x 1815 mm

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningStep-by-Step DIY FixSuggested Actions
N/A
Appliance does not operate or cool
Possible Cause: Power supply interruption or internal electrical fault
Check the 230V supply line, inspect the plug fuse, and ensure connections are secure. If the issue remains unresolved, contact an authorised service agent.DIY Check / Tech Fallback
N/A
Appliance does not function
Possible Cause: Appliance is not connected to the mains power supply
Connect the appliance to the power supply.DIY Safe
N/A
Appliance does not function
Possible Cause: Appliance is switched off
Switch on the appliance.DIY Safe
N/A
Appliance does not function
Possible Cause: Circuit breaker or a fuse has tripped
Switch on the circuit breaker, or switch on or replace the fuse.DIY Safe
N/A
Appliance is not cold enough
Possible Cause: Temperature is not set correctly
Check the set temperature.DIY Safe
N/A
Appliance is not cold enough
Possible Cause: The ambient temperature might require a higher temperature setting
Set a higher temperature.DIY Safe
N/A
Appliance is not cold enough
Possible Cause: Door was opened frequently
Do not open the door more often than necessary.DIY Safe
N/A
Appliance is not cold enough
Possible Cause: Door was not closed properly
Close the door properly.DIY Safe
N/A
Appliance is not cold enough
Possible Cause: Door seal does not seal hermetically
Check, clean or replace the door seal.DIY Safe
N/A
Appliance switches on and off frequently
Possible Cause: Room temperature is higher than average
Move the appliance to a cooler location.DIY Safe
N/A
Appliance switches on and off frequently
Possible Cause: The cabinet was recently loaded with new goods
Allow the appliance to run for a while until the set temperature is reached.DIY Safe
N/A
The light does not work
Possible Cause: Appliance is not connected to the mains power supply
Connect the appliance to the power supply.DIY Safe
N/A
The light does not work
Possible Cause: Circuit breaker or a fuse has tripped
Switch on the circuit breaker, or switch on or replace the fuse.DIY Safe
N/A
The light does not work
Possible Cause: The light was switched off via the control panel
Switch on the light.DIY Safe
N/A
Appliance vibrates
Possible Cause: Appliance is not correctly aligned
Align the appliance horizontally using the height-adjustable feet.DIY Safe
N/A
Appliance seems to make too much noise
Possible Cause: Normal refrigerant flow noises, or expansion/contraction of inner walls due to temperature fluctuations
No action required, this is normal operation.DIY Safe
N/A
Door does not close properly
Possible Cause: Appliance is not correctly aligned
Align the appliance horizontally using the height-adjustable feet.DIY Safe
N/A
Door does not close properly
Possible Cause: The door hinge was changed incorrectly
Check the door hinge and rebuild it correctly.DIY Safe
N/A
Door does not close properly
Possible Cause: Door seal is dirty
Clean the door seal.DIY Safe
N/A
Door does not close properly
Possible Cause: Shelves are not correctly installed
Check the shelves and install them correctly.DIY Safe
E1
LED display shows error code
Possible Cause: The temperature sensor for the air temperature inside the appliance reports a fault
Must be replaced by an authorized service agent.Professional Intervention Required