Powrtouch • Caravan Movers

Powrtouch Evolution Single Axle (Auto Roller Engagement)

Official technical documentation and workshop diagnostics for Powrtouch Evolution Single Axle (Auto Roller Engagement).

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningStep-by-Step DIY FixSuggested Actions
PCB Over Heat (Flash)
Unit fails to operate – seems completely dead – Red Light flashing on ECB
Possible Cause: Over heating
Remove isolation key and leave 20 minutes to see if the thermal fuse will reset itself, RED LIGHT WILL STOP FLASHING and the ECB should not feel hot.DIY Safe
Operational Fault
Unit fails to operate or moves intermittently – Green light flashing on ECB
Possible Cause: Caravan battery low
Check voltage of battery (see battery voltages chart Section 5 Paragraph 5.4). Charge or renew caravan battery.DIY Safe
N/A
Unit fails to operate
Reset the ECB by turning off the isolation switch and removing the key for at least 20 seconds and then turning on again. The green light on the ECB should be illuminated.DIY Safe
N/A
Unit fails to operate – seems completely dead
Check that the green light is illuminated on the electronics, if not check that the in-line fuse is not broken and 12volts DC is getting to the ECB.DIY Safe
N/A
Unit fails to operate or operates intermittently
Check the battery voltage of the handset is correct at 9.5 volts. If the 2 rows of Red LED's flash, then this is a sign the handset battery is lowDIY Safe
N/A
Unit fails to engage on one side (auto mover only)
Ensure that both sides have fully disengaged before turning off the mover. Using the supplied T bar wind clockwise by 2 turns. The mover should then auto engage again when using the remote control. ALWAYS ENSURE THE MOVER HAS FULLY PARKED AND LIGHTS ON HANDSET HAVE STOPPED FLASHING BEFORE TURNING OFF YOUR ISOLATOR SWITCHDIY Safe
N/A
Unit fails to operate or moves intermittently
Possible Cause: Badly connected or corroded battery terminals
Check battery terminals are clean and connected as required.DIY Safe
N/A
Caravan fails to move or moves intermittently
Possible Cause: Caravan battery low
With the rollers engaged move the caravan and check the voltage drop on the caravan battery meter. If this drops below 12 volts, it is advisable to have the battery tested by an accredited supplier, then as necessary charge or renew caravan battery.DIY Check / Tech Fallback
N/A
Roller will not disengage auto operation
See Section 2 Paragraph 2.9 Retraction of the Rollers from the tyres.DIY Safe
N/A
Rollers slip on wheels
Disengage rollers from the tyres and the gap should be 19mm approx. Also check the tyre treads are not badly worn and the tyre pressures are correct.DIY Safe