Swift Trekker Owner's Handbook (2026)
Official technical documentation and workshop diagnostics for Swift Trekker Owner's Handbook (2026).
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
N/A | Water not flowing from any tap when operated but pump runs Possible Cause: Freshwater tank empty; Pump wired in reverse; Pipe inlet or outlet pipe disconnected; Pump pipes restricted by kinking; Blockage in pump inlet or outlet pipe; Blocked pump filter; Air leak in suction line to pump | Check freshwater tank level; Check wiring and refer to pump manufacturers instructions; Check connections; Check pipes run; Check for blockages starting inside freshwater tank; Dismantle and clean filter per pump manufacturer's instructions; Check condition of pipe and pipe joints between the water tank and the pump. | DIY Safe |
N/A | Pump does not run Possible Cause: Pump incorrectly wired; Pump fuse blown; Battery disconnected; Pump seized or overheated; Pressure pump sensing switch may have failed; Contacts may be faulty; Wiring connections may be faulty | Refer to pump manufacturers instructions; Check wiring connection and replace with fuse of correct rating; Check connections; Refer to pump manufacturers servicing instructions; Check contacts in plug and socket are clean and making contact; Check wiring connections. | DIY Safe |
N/A | Water flows from cold tap but not from hot Possible Cause: Blockage in hot pipeline; Heater inlet or outlet pipes kinked preventing flow; Hot tap failed or blocked; Heater non-return valve jammed | Disconnect pipes and inspect; Check and re-route if necessary; Disconnect and inspect; Seek service attention. | DIY Check / Tech Fallback |
N/A | Water flows from hot tap but has reduced flow from cold Possible Cause: Cold water pipe kinked preventing flow; Blockage in cold pipe line; Cold tap not connected; Cold tap failed or blocked | Check and re-route if necessary; Disconnect pipes after 1st connector and check up to tap; Refer to installation instructions; Disconnect and inspect. | DIY Safe |
N/A | Reduced flow from both hot and cold taps Possible Cause: Battery condition low causing pump to run slowly; If new taps have been fitted they may be restricting flow; Pump needs servicing; Partially blocked pump filter or in-line filter, if fitted; Pump outlet pipe kinked restricting flow; Water leak | Check battery state of charge (refer to electrical supply note); Disconnect and check that they have at least 1/4” (6.3mm) bore; Refer to pump servicing instructions; Dismantle and clean if necessary; Check and re-route if necessary; Check all water connections. | DIY Safe |
N/A | Reduced flow from either tap Possible Cause: Pipe kinking restricting flow; Bore size difference in taps | Check and re-route if necessary; Use taps of equal bore size. | DIY Safe |
N/A | If pump motor runs steadily and will not stop Possible Cause: Battery voltage may be too low (below 10.5 volts); Check that there is water in the container | Adjust switch and/or re-charge battery. Check all connections in pipework. | DIY Safe |
N/A | Hob does not light Possible Cause: No gas; Air in pipe | Check level of gas in cylinder; Check gas cylinder valve is on; Check gas taps are on; Purge system; Refer to hob manufacturers instructions. | DIY Safe |
N/A | Oven (if fitted) does not light Possible Cause: No gas; Air in pipe | Check level of gas in cylinder; Check gas cylinder valve is on; Check gas taps are on; Purge system; Refer to oven manufacturers instructions. | DIY Safe |
N/A | BBQ does not light Possible Cause: No gas; Over gassed; Air in pipe | Check level of gas in cylinder; Check gas cylinder valve is on; Check gas taps are on; Turn off appliance, wait 2 minutes and try again; Purge system. | DIY Safe |
N/A | Space & water Heater does not light (Water heater only) Possible Cause: No gas; Air in pipe | Check level of gas in cylinder; Check gas cylinder valve is on; Check gas taps are on; Purge system; Refer to water heater manufacturers instructions. | DIY Safe |
N/A | No 230-volt output from PSU: Connecting lead between the site and Leisure Vehicle not connected Possible Cause: Connecting lead between the site and Leisure Vehicle not connected | Check and connect lead as per (Connecting to the mains 230v supply and safety checks C) | DIY Safe |
N/A | No 230-volt output from PSU: RCD switched off Possible Cause: RCD switched off | Reset RCD as per (Connecting to the mains 230v supply and safety checks D) | DIY Safe |
N/A | No 230-volt output from PSU: RCD not operating correctly Possible Cause: Equipment or wiring fault | Check supply polarity; if the RCD continues to fail contact your Dealer as there is probably an equipment or wiring fault. | DIY Check / Tech Fallback |
N/A | No 230-volt output from PSU: MCB switched off Possible Cause: MCB tripped or switched off | Reset MCB by switching OFF (down position) then back ON (up position), if the MCB continues to fail contact your Dealer as there is probably an equipment or wiring fault. | DIY Check / Tech Fallback |
N/A | No 230-volt output from PSU: No or deficient supply from site Possible Cause: Site supply issue | Contact site Warden for assistance. | Professional Intervention Required |
N/A | No 230-volt output from PSU: Another fault Possible Cause: Unspecified fault | Contact your Dealer. | Professional Intervention Required |
N/A | Reverse Polarity light is illuminated on PSU: Mains Supply reversed Possible Cause: Live and Neutral supply has been reversed / crossed over | The reverse polarity light is designed to illuminate when the Live and Neutral supply has been reversed / crossed over. If the light illuminates there is a problem with the site supply or the cable connecting the supply to your vehicle. The light is designed to work on UK electrical supplies (where the neutral conductor is connected to earth at the sub station). If you are using your vehicle outside the UK this light may illuminate when no fault exists. In these cases, consult the site warden for advice. | Professional Intervention Required |
N/A | Reverse Polarity light is illuminated on PSU: Generator being used Possible Cause: Some generators centre-tap the earth connection making both neutral and live conductors 110V above earth | This is a normal side effect when using some types of generator. Instead of connecting the neutral conductor to earth, some generators centre-tap the earth connection making both neutral and live conductors 110V above earth. This 110V difference causes the neon polarity indicator to illuminate. In most cases it is still safe to use the generator, but please consult the generator handbook for further information. | DIY Safe |
N/A | Control Panel Problems: Control Panel has no display Possible Cause: Power or connection issue | Check batteries and fuses, turn PSU isolate switch and charger switch on and ensure mains supply is connected. Check control panel connecting lead at PSU and behind Control Panel. Contact your Dealer. | DIY Check / Tech Fallback |
N/A | 12V Power turns off Possible Cause: Battery protect feature operated, over voltage protection activated, or engine started | Battery protect feature has operated to protect the Vehicle battery and or the Leisure battery. See (Leisure battery C). Over voltage protection has been activated, the control panel will display a warning. A number of things can cause this but the most common is the solar panel, it is worth checking the regulator is connected correctly and operating within the correct parameters. Engine has been started; all equipment has been disconnected to meet EMC requirements. See (Operation while driving) | DIY Safe |
N/A | Control Panel locked / erratic function Possible Cause: Handling instruction issue or control panel software crash | Observe control panel handling instructions. Control panel software may have crashed. Reboot control panel by turning off the PSU isolate switch. Wait 30 seconds then turn the switch back on. Check with your dealer that your system has the latest software installed, as an update may be available. | DIY Check / Tech Fallback |
N/A | No 12-volt output from PSU Possible Cause: No 230V supply, charger off, battery not connected, power button off, flat battery, blown fuse, equipment switched off | No 230V supply: Check all above. Charger not switched on: Turn charger switch on, switch will illuminate. Battery not connected and / or charged: Install charged battery. Power button on control panel not switched to on: Turn power on at control panel. Battery flat / Battery fuse blown: Recharge battery, check fuses, check charging voltage is present at battery. Fuse blown: Check all fuses are intact and the correct value fuse is installed as per fuse table. Equipment switched off / unplugged: Check equipment is switched on and connected to the 12V supply. Another fault: Contact your Dealer. | DIY Check / Tech Fallback |
N/A | Pump not working Possible Cause: Fuse blown or pump turned off | Replace fuse with correct value as per fuse table. Turn pump on by pressing the pump button at the control panel. | DIY Safe |
N/A | Lights not working Possible Cause: Fuse blown or lights turned off | Replace fuse with correct value as per fuse table. Turn Lights on by pressing the lights button, use dimmer at the control panel. | DIY Safe |
Red diagnostic LED flashes | Whale Rapid Heat Water Heater - gas ignition not satisfactory Possible Cause: Air in the gas supply line or unsuccessful ignition | If there is air in the gas supply line, it may take a few attempts for the gas to ignite. | DIY Safe |
N/A | CAN F05010 Oven/Grill - burner won't stay lit after releasing the control knob Possible Cause: Thermocouple was not sufficiently pre-heated | Repeat the steps described in the ignition table, holding the knob longer after turning on the burner. | DIY Safe |
N/A | CAN F05010 Oven - flame of the burner is yellow Possible Cause: Operating anomaly / malfunction | Contact the authorised local dealer. Verify that the hob is properly connected and powered, and have your appliance details and purchase receipt ready. Isolate the appliance from all systems and do not attempt to repair or tamper with it while waiting for the problem to be resolved. | DIY Check / Tech Fallback |
N/A | CAN F05010 Oven - formation of soot on the interior accessories or on the bottom of the device Possible Cause: Operating anomaly / malfunction | Contact the authorised local dealer. Verify that the hob is properly connected and powered, and have your appliance details and purchase receipt ready. Isolate the appliance from all systems and do not attempt to repair or tamper with it while waiting for the problem to be resolved. | DIY Check / Tech Fallback |
N/A | CAN F05010 Oven - burners do not ignite properly Possible Cause: Operating anomaly / malfunction | Contact the authorised local dealer. Verify that the hob is properly connected and powered, and have your appliance details and purchase receipt ready. Isolate the appliance from all systems and do not attempt to repair or tamper with it while waiting for the problem to be resolved. | DIY Check / Tech Fallback |
N/A | CAN F05010 Oven - burners won't stay lit Possible Cause: Operating anomaly / malfunction | Contact the authorised local dealer. Verify that the hob is properly connected and powered, and have your appliance details and purchase receipt ready. Isolate the appliance from all systems and do not attempt to repair or tamper with it while waiting for the problem to be resolved. | DIY Check / Tech Fallback |
N/A | CAN F05010 Oven - burners are switched off when the kitchen doors are moving Possible Cause: Operating anomaly / malfunction | Contact the authorised local dealer. Verify that the hob is properly connected and powered, and have your appliance details and purchase receipt ready. Isolate the appliance from all systems and do not attempt to repair or tamper with it while waiting for the problem to be resolved. | DIY Check / Tech Fallback |
N/A | CAN F05010 Oven - control knob is difficult to operate Possible Cause: Operating anomaly / malfunction | Contact the authorised local dealer. Verify that the hob is properly connected and powered, and have your appliance details and purchase receipt ready. Isolate the appliance from all systems and do not attempt to repair or tamper with it while waiting for the problem to be resolved. | DIY Check / Tech Fallback |
N/A | Omnistep slide-out step - step does not operate properly due to dirt or frost Possible Cause: Dirt and frost accumulation on mechanical parts | Clean or defrost the rails and moving parts. | DIY Safe |
N/A | Omnistep slide-out step - electric breakdown where step does not retract by the motor Possible Cause: Electric breakdown / motor failure | Remove the front plate of the step. (Fig. 1). Remove the connection between the footboard and the arms (with screwdriver and wrench S10). Slide out the footboard. Reinstall the front plate. | DIY Safe |
Frequently Asked Questions
Q: How do I adjust the pressure switch setting on a Truma/Flo-Jet pump?
First remove the cover cap from the end of the pump to reveal the pressure adjusting screw. A maximum of 1/4 turn clockwise or anti-clockwise from the factory setting is advised. Turning clockwise increases the cut-out pressure, anti-clockwise reduces it. Note that a second screw mounted below the cover cap is set with threadlock and should not be disturbed. The pump may need to be removed (drain the water system first, pull blue taps at right angles to pipe work and lift out) to gain access.
Q: How do I change a gas cylinder?
Turn off gas appliances, close the empty gas cylinder's valve, remove the high pressure hose from the gas cylinder, attach the high pressure hose to the full gas cylinder, and open the full cylinder's valve. Check the hose connection to the cylinder valve for leaks.
Q: How do I set the correct battery type on the PX310 battery charger?
After switching on charger press OK button for 3 seconds to enter Setup Mode, the battery type should then start to flash. Press the right arrow button to change battery type, then press OK to confirm.
Q: How do I activate or deactivate the Silent Mode on the PX310 battery charger?
During charging press the button for 3 secs to enter Silent Mode. Press the button again to exit Silent Mode. The charger will also exit Silent Mode when the charger is turned off then on again, or after 12 hours have passed.
Q: What is the Ford vehicle paintwork colour code for touch-ups or resprays?
Grey Matter PN4EG (note that colours can fade over time, so a colour match should be obtained if the vehicle is more than a few years old).
Q: Where can I find the chassis VIN number when ordering spare parts?
The chassis VIN can be found at the bottom of the front windscreen and on the Swift manufacturers plate situated on the passenger door B pillar.
Q: How do I notify the Swift Group of a change of ownership?
You can notify the Swift Group by emailing your details, phone number, date of purchase, and a copy of your V5 document to enquiries@swiftleisure.co.uk, or by posting the completed change of ownership form and a copy of your V5 to Customer Services, Swift Group Limited, Dunswell Road, Cottingham, East Yorkshire HU16 4JX.