Truma • Heating & Water

Truma LevelControl

Official technical documentation and workshop diagnostics for LevelControl.

Technical Specifications

Operating Voltage3V DC / 2 x 1.5 V batteries (alkaline, LR03, AAA)
Power ConsumptionOperation max. 70 mA, Quiescent current consumption 0.001 mA
Gas Or PressureLiquid gas (propane / butane)
Dimensions Cutout185 x 73 x 16 mm

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningStep-by-Step DIY FixSuggested Actions
N/A
No coupling possible between Truma LevelControl and Truma iNet Box.
Possible Cause: Distance too great
Reduce the distance between the units.DIY Safe
N/A
No coupling possible between Truma LevelControl and Truma iNet Box.
Possible Cause: Truma LevelControl is shielded
Put Truma LevelControl next to Truma iNet Box, use supporting feet for gas cylinder.DIY Safe
N/A
No coupling possible between Truma LevelControl and Truma iNet Box.
Possible Cause: Batteries are flat or incorrectly inserted
Change battery or insert them with the correct polarity.DIY Safe
N/A
No coupling possible between Truma LevelControl and Truma iNet Box.
Possible Cause: Button (5) not pressed (status LED (2) not flashing)
Press button (5).DIY Safe
N/A
Status LED (2) not flashing when button (5) is pressed.
Possible Cause: Batteries are flat or incorrectly inserted
Change battery or insert them with the correct polarity.DIY Safe
N/A
Truma LevelControl does not stick to the gas cylinder.
Possible Cause: Aluminium gas cylinder used
Use clamping sheet available as accessory.DIY Safe
N/A
Truma LevelControl does not fit under gas cylinder.
Possible Cause: Gas cylinder base not deep enough
Use supporting feet for gas cylinder.DIY Safe
N/A
Truma LevelControl does not fit under gas cylinder.
Possible Cause: Gas cylinder not suitable
Replace gas cylinder with a suitable gas cylinder type as seen in the Truma App.DIY Safe
N/A
Measurement uncertain
Possible Cause: Measurement not yet completed
Wait for at least five minutes and check measured value again.DIY Safe
N/A
Measurement uncertain
Possible Cause: Fill level too low
Note that the measured value is displayed greyed out below approx. 10% of the total fill level.DIY Safe
N/A
Measurement uncertain
Possible Cause: Gas cylinder damaged or dirty
Replace or clean gas cylinder.DIY Safe
N/A
Measurement uncertain
Possible Cause: Truma LevelControl fitted incorrectly
Install Truma LevelControl as per instructions.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Gas cylinder empty
Replace gas cylinder.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Truma LevelControl not configured
Configure Truma LevelControl in Truma App.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Poor acoustic coupling
Place Truma LevelControl elsewhere on the cylinder base.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Gas cylinder or coupling pad dirty (e.g. rust, ice)
Clean the gas cylinder or coupling pad.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Coupling pad damaged or missing
Contact Truma Service for replacement.Professional Intervention Required
N/A
Gas cylinder fill level is not updated.
Possible Cause: Gas cylinder in poor condition or unsuitable
Replace gas cylinder.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Truma LevelControl not installed correctly on cylinder
Install as per the instructions.DIY Safe
N/A
Gas cylinder fill level is not updated.
Possible Cause: Button (5) not pressed after gas cylinder change
Press button (5) or reconfigure Truma LevelControl in the Truma App.DIY Safe
N/A
No Truma LevelControl is displayed in the Truma App
Possible Cause: No connection possible to the Truma LevelControl
Reduce distance between Truma LevelControl and Truma iNet Box or place gas cylinder on supporting feet. If these actions do not remedy the problem, contact an authorized service agent.DIY Check / Tech Fallback