Whale External BBQ Outlet Socket
Official technical documentation and workshop diagnostics for Easi-Slide.
Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
N/A | Gas leak detected or smell of gas Possible Cause: Leakage in the gas system or damaged gas connection | Extinguish all naked flames, switch off all appliances, turn off gas connection, open windows and doors for ventilation, do not smoke, and immediately ensure that the system is thoroughly checked by a qualified gas engineer. | Professional Intervention Required |
N/A | Cover does not move freely when installed Possible Cause: Sealant or debris obstructing the guide rails | Remove the cover and ensure guide rails are completely free from sealant and debris. | DIY Safe |
N/A | Socket appears to be twisted when installed Possible Cause: Uneven tightening of the sealing screws | Slightly adjust and evenly retighten the sealing screws. | DIY Safe |
N/A | Gas tap will not open Possible Cause: Hose is not connected (safety feature to prevent damage to tap and fittings) | Ensure the gas hose fitting is correctly connected in place before attempting to operate the valve. | DIY Safe |
Frequently Asked Questions
Q: What are the benefits of the Whale Easi-Slide socket range?
The Whale Easi-Slide Socket range was designed to make the commonly used flapping lid design (and the issues with this!) a thing of the past. These sockets are designed to be more durable and look better on the side of your van. You can also choose between electrical, gas and water sockets offering various functionality.
Q: How easy is it to install the Easi-Slide sockets?
Each Easi-Slide socket comes with a set of installation instructions to help you complete the installation. If you would prefer not to do the installation yourself, please contact your nearest motorhome workshop and they should be able to assist you. NOTE: The BBQ socket installation must be certified by a Qualified Gas Engineer in accordance with BS EN 1949-2011.
Q: What colour of Easi-Slide socket lids are available?
In this range, we offer white, grey and black lids.