Whale GP4618, GP4618B, CS4619B, CS4620B
Official technical documentation and workshop diagnostics for Babyfoot.
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
N/A | Defective diaphragm Possible Cause: Worn or damaged diaphragm material or misplaced spring | Loosen worm drive clip using a standard flat screwdriver, peel the diaphragm from the body by hand, ensure the spring cap is correctly in place inside the new diaphragm, and ensure the spring is seated correctly before reassembling and tightening the worm drive clip without over-tightening. | DIY Safe |
N/A | Leaking nipple or worn 'O' ring seals Possible Cause: Worn or damaged nipple 'O' ring seals | Unscrew side screws anticlockwise by 2.5 turns, carefully extract the nipple from the body, remove old 'O' rings, fit new 'O' rings into the correct grooves by hand, push the nipple back into the body ensuring keys locate correctly, and screw in side screws clockwise without over-tightening. | DIY Safe |
N/A | Worn or faulty valves Possible Cause: Degraded or damaged pump valves | Remove the diaphragm and nipples, use long-nosed pliers to extract the suction and outlet valves from the body, and install new valves by positioning the suction valve stem in the center of the input port cartwheel and pulling into place, or contact an authorised workshop if repairs cannot be completed. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: What is the Superfil Pump kit used for?
If you have our Easi Slide socket fitted with 12V connection, you can use our Whale Super Fil pump kit to fill your onboard tank from an outside water source such as a Aqua roll or Jerry Can. This means if you run out of water you don’t have the inconvenience of decamping to the nearest water tap.
Q: Should I use a submersible or pressure pump?
Each pump has its own individual features and benefits that can suit your needs. Whale Submersible pumps are easy to use, compact, quiet, inexpensive and come in 3 different options - standard flow (10.3 litres/min), premium flow(13.2 litres /min) and high flow (15.8 litres/min). The Watermaster Onboard pump (8 litres/min) is mounted within your vehicle, providing a smooth and consistent flow, has an in-built pressure switch, runs dry without damage and has a long-life expectancy.
Q: Which is quieter, a submersible or pressure pump?
A submersible pump is a centrigual pump which uses an impeller, with only a single mechanical component moving, meaning it is very quiet when operating. A pressure pump is easy to install and is very reliable, but isn't as quiet as a submersible pump.
Q: When should I use a pressure switch or surge damper?
The Whale Pressure Switch can be used when a submersible pump is fitted in your vehicle. It detects when the water pressure drops as you open a tap and then in turn it switches the pump on. A pressure switch can be used with any tap, meaning you are not limited to what taps are available on the market.