Whale Onboard Tank Fill, Onboard Tank Fill + 12V, and Water Out Sockets
Official technical documentation and workshop diagnostics for Easi-Slide Exterior Utilities Sockets.
Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
N/A | The cover does not move freely when installed Possible Cause: Sealant or debris present in the guide rails | Remove the cover and ensure guide rails are free from sealant and debris. If the issue remains unresolved, contact an authorised service agent. | DIY Check / Tech Fallback |
N/A | Socket appears to be twisted when installed Possible Cause: Uneven tightening of the sealing screws | Slightly adjust the sealing screws. If the issue remains unresolved, contact an authorised service agent. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: What are the benefits of the Whale Easi-Slide socket range?
The Whale Easi-Slide Socket range was designed to make the commonly used flapping lid design (and the issues with this!) a thing of the past. These sockets are designed to be more durable and look better on the side of your van. You can also choose between electrical, gas and water sockets offering various functionality.
Q: How easy is it to install the Easi-Slide sockets?
Each Easi-Slide socket comes with a set of installation instructions to help you complete the installation. If you would prefer not to do the installation yourself, please contact your nearest motorhome workshop and they should be able to assist you. NOTE: The BBQ socket installation must be certified by a Qualified Gas Engineer in accordance with BS EN 1949-2011.
Q: What colour of Easi-Slide socket lids are available?
In this range, we offer white, grey and black lids.