Whale Superfil Pump Kit
Official technical documentation and workshop diagnostics for Superfil.
Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
N/A | Pump runs noisily and gives no flow Possible Cause: Air lock created in the pump | Unplug from the socket while keeping the pump submerged to dislodge the air pocket, or gently shake the dual hose. Alternatively, switch off the pump at the main panel, open a tap outlet, and switch the pump on again at the main panel. | DIY Safe |
N/A | Low pump performance Possible Cause: Weak battery or reduced voltage due to undersized wiring | Check the 12V supply line, inspect the power supply and wiring connections, and ensure connections are secure. If the issue remains unresolved, contact an authorised service agent. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: What is the Superfil Pump kit used for?
If you have our Easi Slide socket fitted with 12V connection, you can use our Whale Super Fil pump kit to fill your onboard tank from an outside water source such as a Aqua roll or Jerry Can. This means if you run out of water you don’t have the inconvenience of decamping to the nearest water tap.
Q: Should I use a submersible or pressure pump?
Each pump has its own individual features and benefits that can suit your needs. Whale Submersible pumps are easy to use, compact, quiet, inexpensive and come in 3 different options - standard flow (10.3 litres/min), premium flow(13.2 litres /min) and high flow (15.8 litres/min). The Watermaster Onboard pump (8 litres/min) is mounted within your vehicle, providing a smooth and consistent flow, has an in-built pressure switch, runs dry without damage and has a long-life expectancy.
Q: Which is quieter, a submersible or pressure pump?
A submersible pump is a centrigual pump which uses an impeller, with only a single mechanical component moving, meaning it is very quiet when operating. A pressure pump is easy to install and is very reliable, but isn't as quiet as a submersible pump.
Q: When should I use a pressure switch or surge damper?
The Whale Pressure Switch can be used when a submersible pump is fitted in your vehicle. It detects when the water pressure drops as you open a tap and then in turn it switches the pump on. A pressure switch can be used with any tap, meaning you are not limited to what taps are available on the market.