Question 1

Water trickling along the shower hose during operation causing potential water damage

Accepted Answer

Possible cause: Normal operational seepage along the hose routing. Check that there is no possibility of drips damaging electrical equipment, furnishings, or contents of the locker. If the issue remains unresolved, contact an authorised service agent.

Question 2

System damage as a result of freezing during winter

Accepted Answer

Possible cause: Water left within the system freezing and expanding. Drain the entire water system ensuring that the flow selector is in one of the open positions while draining. Please consult your dealer if in difficulty. If they are unable to solve the problem, contact the manufacturer.

Error Code / Indicator	Symptom / Meaning	Step-by-Step DIY Fix	Suggested Actions
`N/A`	Water trickling along the shower hose during operation causing potential water damage Possible Cause: Normal operational seepage along the hose routing	Check that there is no possibility of drips damaging electrical equipment, furnishings, or contents of the locker. If the issue remains unresolved, contact an authorised service agent.	DIY Check / Tech Fallback
`N/A`	System damage as a result of freezing during winter Possible Cause: Water left within the system freezing and expanding	Drain the entire water system ensuring that the flow selector is in one of the open positions while draining. Please consult your dealer if in difficulty. If they are unable to solve the problem, contact the manufacturer.	DIY Check / Tech Fallback

Whale Swim 'n' Rinse Shower

Technical Specifications

Master Troubleshooting & Diagnostics Matrix